Emergency Survival Kit Returns
Customer satisfaction is our number #1 priority, and we stand by the quality and craftsmanship of all the items in our Survival Systems. If you have any inquiries, please don’t hesitate to give us a call and we can help you solve any discrepancies.
- You may return or exchange your entire Survival System within 100 days of receipt. (Although we doubt you would want to because they’re freaking awesome!)
- You are responsible for return shipping costs.
- All returned Survival Systems will be reviewed to ensure all the items are present and in original condition.
- Once your claim has been reviewed and approved by our fulfillment dept., then a refund or credit will be issued.
- Individual *unused items from your Survival System may be exchanged within 30 business days of receipt.
- Items sent back that do not follow our return guidelines will not be processed and no credit will be issued.
- Please fill out a product return claim and contact us for further instructions.
All Other Returns
- May be returned in new and unused condition for a full refund within two weeks of receipt.
*Unused – cannot be worn, washed, damaged or altered in any way